Testimonials
Our mission is to make life better for people and their pets and we want to make sure your experience shows it.
"I will be switching both my dogs over to NW. I trust their judgement, they are very skilled at what they do and they are honest. My expectations were blown out of the water.
They also checked in with me and my dog the next day to see how she was doing. Thank you Katie and the NW team!!"
"The doctors here are always taking care of my babies since they were pups. Been coming here for 3.5 years. I've been to other places and can definitely see the difference in service. I'm happy to have found such a caring vet in the area."
"We bring our dog and cat here, have done for many years and have never been anything other than delighted by the friendliness, care and professionalism. Thank you.."
"Dr. Mortimer has been taking care of my cats since I first moved to Seattle and he and the entire team are amazing. He treats you with respect, offers treatment options, is very responsive to questions and goes above and beyond as well as just being super personable, kind and empathetic. Additionally, the team at Richmond Beach from Reception to the technicians are wonderful. I fully trust this practice to take care of my fur children and I'm thrilled to have them closer to home."
"Dr. Salt is an excellent vet and we very much appreciate her attention to detail. The Vet Assistant was very pleasant, professional and personable. The front desk staff are always there to help and do whatever they need to do for you."
"We love Northwest Veterinary Hospital! The staff are always so helpful, communicate extremely well, and most importantly make Eggs feel welcome. He's a reactive dog, so I am so grateful to have found somewhere that continues to make him feel safe."
“Love Love Love this vet. I bring my three cats and new puppy, Bella, there. Bella is getting fixed next month and we had to have a pre exam 1month prior to make sure she doesn't have any underlying issues. I like that they take those precautions. They are amazing and very knowledgeable. I highly recommend them to any pet owner.”
"We had our first puppy appointment yesterday and LOVED our experience. Dr. Khela spent significant time educating us and examining our little girl. We walked out much more confident to care for our pup! Additionally, the Vet Techs and support staff were all so kind and thorough. Highly recommend this place!"
We've always had good care for our dogs here from thoughtful, caring staff. I really appreciate the phone calls to explain test results. The front desk staff is very helpful also.
“We love the attention that the staff pays to our pets.”
“I have found that when I do bring in my pets, everyone from the front desk to the vet inquires as to their well-being and this helps me remember bits of information that could be relevant to the visit and which I may forget with a 1 time query.”
"As a first time dog owner as a single person I have been so happy with Northwest Veterinary Hospital. Dr. Spencer has been so great. She answers all my questions and doesn't rush me at all."
"I appreciate all of the staff and everything that they do here."
“Even though we're from out of town we were treated as long-time patients with helpful recommended follow-up with our regular vet at home. Would certainly recommend the clinic to others.”
“I've been taking my pets here for 15+ years. Even when we lived in Tacoma, I drove all the way up here rather than take my kitties to any other vet. The staff has always been competent, compassionate and friendly. Every experience here has been positive!"
"I like how you gave Puffball time to adjust to the room before treatment. Everyone there has a gentle and respectful way of taking time for us (all of us!)"
"Nice staff here. Very open about pricing and options and make suggestions as opposed to forcing everything on you. Very diligent with follow up calls. Would definitely return."
The entire staff is friendly and helpful! My cats have been seen by three of the vets over the years and each one has treated them with such care and compassion. The vet techs are superb. The office staff is friendly and kind. I'll be moving across the country shortly, and it is going to be impossible to find a vet that compares!"
"Having moved a lot, we’ve seen many different vets over the years. QAAC is by far the best... We have two dogs - a puppy and a senior - so we spend more time than most and have multiple prescriptions, tests, emails back and forth for questions and scheduling, etc. having someone like Gabby to work with makes it all so much easier and efficient. It makes a huge difference working with this practice. Dr Salt and Dr Balas are great vets! And the vet techs are all very friendly, knowledgeable, and warm, even with my less-than-friendly senior dog. Only good things to say here!"
Keeping Your Pets Happy and Healthy.
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"The whole team at QA Animal Clinic is great. Dr. Salt is excellent and really takes the time to answer all of your questions and make sure your pet's check-up is thorough."
"Staff friendly and professional. Wait time to room and to veterinarian exam excellent."
“It was a great experience from start to finish.”
"We feel secure knowing that you will follow our pets health plan with care and accuracy. Special thanks to the care you all show when it comes to the end of life."
"I love my Drs and nurses. They are so gentle with my old cats and with me! The front desk is so nice and friendly also."
"We LOVE Dr. Mortimer and are so happy he is now in our neighborhood. After 15+ years of seeing him at Green Lake it is nice to be able to get quality heartfelt care for our pups closer to home. He and his staff make you feel like family."
"Dr. Heeren was so good, kind, gentle, caring, and thorough with my somewhat finicky small pup. We love Northwest Veterinary Hospital!"
"I came in with my pup, Lucy, for a quick check on a drippy eye. Everyone was super nice and very quick to get us into a room. Lucy is a very, very timid pup, especially with men. When Dr. Thompson came in, he immediately sat down on the floor and Lucy went right over to him and let him pet her. That's huge! The exam was quick and easy, we got a treat on our way out, and the staff at the front desk were lovely as well. All in all, a really, really nice experience. Thank you!"
“So pleased that Dr. Salt is back at QAAC. Really enjoy her approach to her practice. She does a good job of walking through what she is evaluating during the exam, discussing processes for future evaluation, and providing information to decide what care and procedures are needed.”
"I always recommend Northwest Vet Hospital to my friends and neighbors. I appreciate the care the vet staff give to both of my kitties."
"Extremely efficient, friendly and knowledgeable! Took my cat in for her first check up and to get some questions about her toenails and the nurses and doctor were super helpful!"
“Every member of the Queen Anne team provides exceptional care.”
"Our four cairn terriers have been patients of your for many years. And we have utilized most of your branch facilities from time to time. Excellent care. It's just too bad you can't make these loving little critters last forever…."
"Everyone is friendly. I feel like I know the staff since my cats have been patients for so long. I am confident that they receive the best care."
"I really appreciate the amount of time Dr. Salt spent with us. She wasn't acting rushed and ready to move on to the next customer."
“Very happy with quality of care by all the staff!”
Our dog has had consistently great care on Queen Anne and our last visit was no exception. She always gets a lot of affection from staff and loves it, and her medical care has been terrific. So glad to live close to this place. She is a cancer survivor who is in vet offices way more than most dogs, and the proximity makes it easy. The care and affection with which she's treated makes it positive experience for her - and the people.
"Friendly, efficient staff. Helpful and proactive in scheduling appointments, answering questions, replying to emails. It’s obvious NW employees and vets genuinely care about their clients, both people and pets.
I especially appreciate NW for fitting us into their very busy schedule on short notice when we are having a problem. In these times, it is such a relief to be seen at our regular vet instead of spending many stressful hours waiting at the emergency hospital. Thank you! NW has a clean, comfortable and lively facility."
“I love the staff here, everyone takes really great care of my cats when we come to visit and they are always sure to answer all of my questions.”
"I have enjoyed and trusted Seattle Veterinary Associates and Green Lake Animal Hospital for over 20 years. The staff always treated me and my pets with the utmost caring. I am now so glad an affiliate has now opened in Richmond Beach. I have known both Dr Jeb and Kristine Mortimer for quite some time and can't think of two better people to continue my pets care. The staff is friendly and helpful and the new office is great!"
"Excellent. All the staff were friendly but courteous , the medical advice was clearly explained and treatment choices were offered ( and expenses involved made clear ). The doctor promptly phoned the next morning with lab results, which I appreciated very much."
"Dr. Neal is fabulous with my reactive special needs dog. She takes the time to answer all my questions and is very understanding of my dogs behavior. The whole team is amazing!"
Keeping Your Pets Happy and Healthy.
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"I couldn’t love this veterinary clinic more. Over the last few years I’ve seen 3 different vets inside the clinic due to scheduling needs, and each one has been attentive, knowledgeable, and an advocate for my pup. When my dog had unexplained lethargy Dr. Jeb found the root of the cause immediately, called upon others in his field for expertise, and got her into surgery the next day. I couldn’t believe their extravagant and intentional care. You can trust your pet in the care of this clinic. Can’t recommend enough."
"I couldn't have been happier with the care and treatment of my 1.5 year old cat when we had to come in for a rabies shot. It was so fast and not at all traumatizing. They really know what they're doing and take the pet's comfort seriously."
"Great service, friendly people, knowledgeable personnel. Very good with my dog and me!"
"Very friendly staff who truly love and understand animals."
"Excellent experience! The entire staff was very professional and kind, and took great care of our dog. Highly recommend!!"
"The level of empathy, the quick communication, and the willingness to fit us in your schedule, especially when it’s at the last minute, are special things that are appreciated more than words can say. It’s what you hope for when you get a vet and should never be taken for granted."
"Great communication, gentle handling, and no surprises at checkout. I left feeling taken care of and grateful. Five stars to Dr. Thompson and the whole staff."
"The staff and vets are so kind and patient. We feel very supported and welcomed. Looking forward to years together as we just moved here from out of state and needed a new veterinarian for our two dogs."
"The care taken of our dog has been excellent, and everyone there is cheerful, helpful, and competent."
"Wonderful team and experience here. I came in for an unexpected urgent care visit with my kitty, so already under high stress, but they took great care of us and spent time to explain everything with great care. They were responsive with aftercare instructions as well when I reached out with further questions. Highly recommended!"
"Such a group of compassionate, knowledgeable and kind people! They are always so professional and patient with our dog, making a potentially stressful visit enjoyable…for pets and pet parents alike."
"Everyone is so wonderful and friendly! They made us and our puppy feel super at ease and were very thorough with their exam and recommendations. You can tell they truly care about animals!"
"All the doctors, techs, and front desk employees have been outstanding in their communication, skill, and compassion. We know six other friends who take their pets there and feel the same way. Thank you to everyone who has helped us over the years!"
"I feel confident in the veterinary care my cat receives. I never have to wait long to get an appointment scheduled and don't wait once inside. The staff is very kind and compassionate. In the event my regular vet is not available, my cat can be seen by another vet."
"We’ve been taking our dogs here for 14 years. We love every single Dr and staff member. Our dog needs special accommodations because he can be spicy and they’ve been nothing but understanding and compassionate. I always have a million questions and concerns about my dogs and I always leave with a solid plan and understanding. At this point we consider them better than family!"
"I appreciated the clear communication, the vet's willingness to get on the floor with my cat, and all the little details."
"Every staff member was kind and took great care of my pup."
"The staff + veterinarians at each of Seattle Vet Associate clinics (our numerous furry ones have received care @ the NW Vet Hosp, QA, Green Lake, Ravenna and Richmond Beach Clinics!) are awesome! .... competent, compassionate, informative/communicative and most importantly gentle with our creatures! Thank you for the 43 years that you have cared for our various 4 footed furry family members!"